Software & Firmware

Info about our drivers and configuration software

19 articles in this category

Auracle User Guide

You can find the latest version of the Auracle User Guide here: https://docs.google.com/document/d/1s4SDBoiiCTjJhfR45BVjREZZQCYYO3hA21s_A6fjYos/edit?usp=sharing (https://docs.google.com/document/d/1s4SDBoiiCTjJhfR45BVjREZZQCYYO3hA21s_A6fj...

How do I use Auracle's Setup Wizard to configure my system? (Video Guide)

This video show how the iConnectivity Auracle software includes an easy to use SetupWizard, which automatically configures your audio and MIDI settings for you.  

Using more than one computing device with Auracle

Most users should find Auracle to be remarkably simple and straightforward, because it hides a great deal of its routing complexity under the hood. However if you are using 2 computers, or one computer and an iOS device, things get slightly more...

PlayAUDIO 12 Advanced Settings Tool

For those who might need to tweak the settings of their PlayAUDIO12 for specific purposes, now you can! This is the beta version of our new PA12 Advanced Settings Tool. Please note that this software is for advanced users  and should be used onl...

What are the DIN and HST ports I see listed in my music software?

iConnectivity interfaces make several different types of MIDI ports available to you, both physical and virtual. Physical ports A DIN port is the physical round connector with 5 small pins that you find on the back of most MIDI module...

Which USB port do I use for upgrading firmware on my interface?

Most iConnectivity interfaces have more than one USB port. However you can only use one of these ports to perform a firmware upgrade. This list shows which port on each interface that can be used to upgrade that firmware: mio2 - USB Device...

I cannot see my interface connected to my Mac

Lets start with the basic checks: 1. Power Do you have the power supply connected? If your interface runs off USB bus power, is the USB cable connected to the correct USB port for power? Is there at least 1 light on, on the front of you...

How do I rename the ports in my interface?

This video shows you how to rename the audio and MIDI ports on your iConnectivity interface so that you can more easily identify them within your Digital Audio Workstation.  

How do I reset my interface to the Factory Settings?

Factory Reset / Restore to Factory Defaults This option is used to reset all user settings and restore the interface to its default settings. This option can be beneficial if your interface routings are behaving strangely or after a firmware upd...

What is Bootloader Mode?

Introduction iConnectivity interface have two modes of operation: Play Mode is the standard mode for recording and playing back MIDI & Audio Bootloader Mode is the mode used for receiving firmware updates What are the benefit...

How to load firmware with iConfig

Important: Please ensure you are using the latest version of iConfig (https://www.iconnectivity.com/software/control-software) (currently 4.2.7). Also please check the USB Firmware Loading List (https://iconnectivity.supportbee.com/kb_admin/...

How to load firmware from Bootloader Mode with Auracle

First, download the latest firmware  (https://www.iconnectivity.com/firmware)for your interface. If your interface is in Bootloader Mode (https://iconnectivity.supportbee.com/53-iconnectivity-knowledge-base/117-software-firmware/4355-what-i...

How to load firmware from Bootloader Mode in iConfig

First ensure that your interface is running in Bootloader Mode (https://iconnectivity.supportbee.com/53-iconnectivity-knowledge-base/117-software-firmware/4355-what-is-bootloader-mode) in the dialog box. Select "OK" You will see a ...

How to load firmware to your iConnectivity interface with a standard MIDI player

In most cases you should use our Auracle or iConfig software to install firmware upgrades to your iConnectivity interface. However iConnectivity firmware files are standard MIDI files, so you can also use a standard MIDI player app to do this!...

What to do when your interface is stuck in Bootloader Mode?

Before going further please check out the following two articles: What is Bootloader Mode (https://iconnectivity.supportbee.com/53-iconnectivity-knowledge-base/117-software-firmware/4355-what-is-bootloader-mode) Firmware Loading USB ...

How do I use Logic with my iConnectivity interface?

If you are not sure how to configure Logic with your interface, we strongly advise you read the Logic manual carefully, or try one of these free guides: Logic Pro X: The Beginner’s Guide (http://www.musictech.net/2016/03/logic-pro-x-the-begi...

What antivirus software do you recommend for my music computer?

We recommend that all users install security software on any computer connected to the Internet. Also note that this applies to Mac computers as well as Windows. There are many different computer security packages available, but some of them ...

Saving interface presets with iConfig

If you have created a custom connection setup for your studio using your iConnectivity interface, it's a good idea to back it up as a preset on your computer. This is especially important before you upgrade your interface's firmware, because doing...

My antivirus software is saying one of your Windows driver files contains a virus!

Since our drivers work at quite a deep level in the Windows system, some antivirus programs (particularly Kaspersky and Norton) can occasionally flag them as containing a virus. In every report we have investigated we have found this to be a "fals...