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14 articles in this category

My iConnectMIDI1 or mio doesn't seem to work between my keyboard and computer

Firstly ensure that you have the 5-pin midi cables connected correctly: the MIDI IN of your cable attaches to the MIDI OUT of your MIDI hardware device and the MIDI OUT of your cable attaches to the MIDI IN of your MIDI hardware device. -...

Why is my PlayAUDIO12 instantly switching scenes from green to red on the front panel?

Our PlayAUDIO12 live playback interface has a VERY fast failover time. This is to ensure that if you have a situation where your main computer goes down and the PA12 switches to your backup system that your audience never hears a glitch in...

How can I connect multiple PlayAUDIO12 interfaces together for more audio channels?

In this video Travis will walk you through how to set up multiple PlayAUDIO12 interfaces.

How to Synchronize 2 Pro Tools Sessions together using the PlayAUDIO12

Why do I need to synchronize my Pro Tools (PT) session? When you are running a redundant rig it is very important that both computers are in sync so that if a failover should occur the audio and MIDI tracks are perfectly in time and you don't m...

How many MIDI ports can I access on the mio10?

The mio10 is somewhat misnamed. Most people think that it has 10 MIDI ports - but it actually has lots more MIDI ports than you might think! 10 DIN-MIDI ports: those are the round sockets with 5 pins 10 USB-MIDI ports: if you connect a...

How do I test that my mio1 or iConnectMIDI1+ interface is working on my Mac?

Wondering how to test if your mio1 or iConnect MIDI1+ are working properly? In this short video, Travis shows you how!

My Windows computer no longer recognizes my iConnectMIDI+ interface

> > In Device Manager, my interface is not recognized in “Sound, video and game controllers”, but the USB port it is connected to has a yellow exclamation point with a This device cannot start. (Code 10) error in its properties. > Thi...

How can I power the iConnectMIDI2+ without a power adapter?

While the iCM2+ can be powered by the optional power transformer, it is only completely necessary when you have an iOS device connected. You can power the interface two other ways without the power transformer: by connecting a computer to US...

iConnectMIDI2+ firmware upgrade issues, stuck in boot loader mode - Mac

iConnectMIDI2+ firmware upgrade can only be done when the computer is connected to the USB 2 Device Jack on iConnectMIDI2+.   Disconnect any devices on the iConnectMIDI2+ and disconnect the iConnectMIDI2+ from your computer. Open you...

Having problems updating iConnectMIDI4+'s firmware

When attempting to update the firmware with the iConfig application, the status declares that it’s rebooting to boot-loader mode, then a pop-up notifies of a communication error, and nothing happens. No firmware update actually takes place. ...

iConnectAUDIO4+ firmware upgrade issues, stuck in boot loader mode - Mac

iConnectAUDIO4+ firmware upgrade can only be done when the computer is connected to the USB 1 (2.1A) Device Jack on iConnectAUDIO4+.       Disconnect any devices on the iConnectAUDIO4+ and disconnect the iConnectAUDIO4+ from your co...

What software do I need to configure my ConnectAUDIO 2/4 interface?

The ConnectAUDIO 2/4 doesn't have any software configurable functions. It is configured solely via the interface front panel. We suggest downloading Auracle (https://www.iconnectivity.com/software/control-software)and running it to ensure ...

My iConnectAUDIO4+ seems to run very hot, is that normal?

The highest temperature we have recorded in our testing is 41.1 ℃, which is several degress below allowed limits. Note that this will feel quite warm to touch, but is within specifications, so there is no need to worry.

Problems with Korg MicroKey Air

Users of the Korg Microkey Air (Bluetooth version) may find that it conflicts with iConnectivity interfaces on Windows. This appears to be a driver conflict issue. However we have found that if you switch on the Korg Microkey Air before you s...